Scottish Provident – protection in a changing world...

BREAKING NEWS - All your protection under one roof!
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The National Partnerships team has been successfully working under the banner of Royal London for nearly two years.
However, until now, the sales teams within our protection brands - Bright Grey and Scottish Provident - have operated independently. At the end of last year, we piloted a new sales approach with IFAs that involved one sales person selling both protection brands. Based on feedback from the pilot, we're introducing a new single protection sales team from 16 May.
Under this new structure, there will be 20 regions – with regional sales managers for North and South, and one overall Head of Sales – Kevin Stevens. Each region will consist of a relationship manager (field) and a relationship manager (telephone) who will work together to manage a range of advisers within their postcode areas.
The relationship managers will work together to make sure your advisers get the support they need; from presenting sales ideas, maximising opportunities from our marketing toolkits and helping get to grips with our systems, processes and product benefits. And the relationship team is completed by both Bright Grey and Scottish Provident partnership support consultants who will actively manage new business to get clients on risk as quickly as possible.
The changes we're making will ensure we make best use of the expertise within our combined protection businesses, and give your advisers the best possible support where they need it. After all, we want doing business with us to be as easy as possible, and having one contact for both our protection brands does just that.
We’ll shortly be sending out personalised emails to all your advisers with details of their new protection sales contact, but in the meantime, this is what our new regional structure looks like.
North Region |
Regional Sales Manager |
Contact number |
Telephone Support Manager |
Contact number |
|
Andy Broadhead |
07919 170492 |
Dave Husbands |
0845 605 5630 |
North Region |
Relationship Manager - field |
|
Relationship Manager - phone |
|
North and West Scotland |
Kieran Grattan |
07919 171893 |
Ben Brown |
0845 605 5630 |
South Scotland |
Margaret Howard |
07919 170152 |
Lita Hutchings |
0845 605 5630 |
North England and Borders |
Darren Leslie |
07919 170466 |
Craig Bryce |
0845 605 5630 |
Northern Ireland & Isle of Man |
Colin Coates |
07919 171512 |
Kieron Anderson |
0845 605 5630 |
Lancashire |
Jayne Kohl |
07919 170160 |
Helen Pringle |
0845 605 5630 |
Yorkshire |
Simon Matthews |
07919 170411 |
Sukbinder Manku |
0845 605 5630 |
Northwest and Midlands |
Steve Darby |
07919 170201 |
Steve Dobson |
0845 605 5630 |
West Midlands |
Shelley Read |
07919 170195 |
David Brittain |
0845 605 5630 |
East Midlands |
Carol Wood |
07919 170159 |
Maxine Allen |
0845 605 5630 |
Pennines |
TBC |
|
Rob Sutton |
0845 605 5630 |
South Region |
Regional Sales Manager |
Contact number |
Telephone Support Manager |
Contact number |
|
Alan Savery |
07774 735378 |
Debi Frith |
0845 605 5631 |
South Region |
Relationship Manager - field |
|
Relationship Manager - phone |
|
South West & Channel Islands |
Andy Cutmore |
07919 170161 |
Paul Haywood |
0845 605 5631 |
South Coast |
Paul McKelvey |
07919 171970 |
Rachel Maskell |
0845 605 5631 |
North London |
Jeff Nail |
07919 171996 |
Tim Wyatt |
0845 605 5631 |
South London |
Jonathan Rumball |
07919 170170 |
Laura McCarthy |
0845 605 5631 |
Thames Valley |
Matt Jones |
07919 170167 |
Warren Bellman |
0845 605 5631 |
Midlands and Home Counties |
TBC |
|
Jane Howarth |
0845 605 5631 |
Wales and West |
Guillaume Keirle |
07919 171580 |
Gary King |
0845 605 5631 |
East Anglia |
Terry Lucas |
07919 170150 |
Greg Everest |
0845 605 5631 |
Central London |
Ruth Weatherill |
07919 170540 |
Tina Orton |
0845 605 5631 |
South East |
Lynda Marlow |
07919 170764 |
Claire Bosley |
0845 605 5631 |
The introduction of this new regional sales model shows our continued support to the IFA protection market and commitment to our multi-brand strategy.
Scottish Provident Latest News!
Scottish Provident pays out over £150,000 a day in Critical Illness claims
Since 1996 we have paid out an average of over £150,000 a day for critical illness claims to our planholders. This proves we are committed to helping your clients when they need it most.
This makes a total of over £790million paid out to customers in the last 14 years *
Scottish Provident claims paid – the facts!
Here are some interesting facts about our critical illness claims paid in 2009.
- We paid out over £93million in critical illness claims.
- The average claim was £75,934.
- 91.3% of claims were paid.
- 7% of claims not paid were due to non-disclosure.
- We paid nearly 96% of all cancer claims.
- Over 93% of claims for the top 4 illnesses were paid in 2009. These are cancer, heart attack, stroke and multiple sclerosis.
- Amongst others, we paid 100% of claims for Parkinson’s disease and kidney failure.
- Children’s critical illness remains our 5th highest reason for claiming.**
For more information on this valuable cover, download a copy of our critical illness claims report by logging onto our website www.scotprovclaimspaid.co.uk or speak to your sales consultant.
*Scottish Provident critical illness claims paid 1 January 1996 to 31 December 2009.
**Scottish Provident critical illness claims paid 1 January to 31 December 2009.
Please note that some illnesses are not covered, including some forms of cancer. Exclusions and limitations may apply.
March 2010
1. About Us
Scottish Provident is one of the leading providers of life, critical illness, income protection and unemployment cover*. Part of the Royal London Group and recognised by the industry with many awards, Scottish Provident has a wealth of experience and expertise and a flexible product range that can be adapted to meet changing needs.
Scottish Provident has gained an enviable reputation within the protection market.
A reputation for delivering on its promise – since 1996 we have consistently paid out on claims. In fact, we paid out almost £94million in critical illness claims in 2009 alone**.
A reputation for excellent products – in Feb 2010, Scottish Provident’s critical illness products have once again been awarded the maximum ‘5 star’ rating by Defaqto. This is an independent endorsement of the quality of our critical illness product
Because you never know what challenges life will throw at you, Scottish Provident is there to help you meet your client’s needs. After all, it makes sense to have a plan for the future, especially when you don't know what the future holds. By choosing protection from Scottish Provident your client can enjoy a product that is comprehensive and flexible - so that it can adapt as their circumstances change.
* Unemployment benefit is provided by UK Underwriting Ltd on behalf of Primary Insurance Company Ltd. Scottish Provident arranges this benefit as an agent for UK Underwriting Ltd on behalf of Primary Insurance Company Ltd.
** Source: Scottish Provident Claims Paid, 1 January to 31 December 2009.
2. Protection Tools
To enable you to achieve your targets and service our policyholders effectively, we have developed an invaluable tool to enhance your business. The Life Matrix helps identify business opportunities with tips on how to market your business, customer segmentation information, facts and figures, letter templates and also summaries of our full product range.
Click here to view and start using the Life Matrix.
In addition to the Life Matrix, register to Scottish Provident’s IFA Webcentre which will allow you access to the following:
- Quote and Apply with automated underwriting
- Save and recall quotes and applications
- Demos
- Policy Tracking
- Literature
- Product Information
- Sales Support
3. Our Products Explained
Our Self Assurance product is one of the most popular, comprehensive and flexible in the market.
A comprehensive and flexible plan which allows you to mix and match benefits to suit your client’s changing needs.
A range of benefits are available including:
- Life Cover
- Critical Illness Cover
- Income Protection (Disability Income Benefit)
- Unemployment Cover
- Cover buyback - further critical illness cover after a claim (conditions apply)
- Lifeline
The benefits can be wrapped up in a Personal, Mortgage or Business Plan.
You can find out more about Self Assurance, including the extra benefits included in this product by downloading our client guide.
Scottish Provident’s Self Assurance Term Critical Illness Cover provides the following features:
- An extensive range of critical illness conditions with seven critical illness definitions going beyond the ABI standard industry definitions.
- Cover buyback means critical illness cover can be taken out again for certain illnesses after a claim has been accepted (subject to terms and conditions).
- Almost £94million in critical illness claims in 2009 alone*.
- Awarded the maximum ‘5 star’ rating by Defaqto in 2010.
- Children’s cover may be added at no extra cost.
Children’s income benefit and immediate cash benefit if you take both income protection and critical illness cover (of at least £25,000) on the same plan.
Extra Benefits can be found by clicking here to read the full product guide.
Our Pegasus Whole of Life plan is one of the leading protection plans in the market. Among the many benefits on offer include:
- Retirement cover
- Replacement cover
- Child cover
- Cover buyback
- Immediate free cover
- Lifeline
Pegasus Whole of Life Plans (Personal Assurance Plan, Business Assurance Plan, Wealth Preservation Plan)
Cover buyback allows further critical illness cover after a claim for cancer, heart attack and stroke (subject to terms and conditions).
Extra Benefits can be found by clicking here to read the full product guide.
* Source: Scottish Provident Claims Paid, 1 January to 31 December 2009..
4. Key Literature
A selection of our literature is available for you to download, just click on the links below:
- Claims Paid Summary
- Claims Paid Report
- Promises Delivered
- Trust Guide You can order a copies of our Trust documentation online
- Business Protection Toolkit - You can order a copy online
- Anything else can be downloaded here
5. Contact Us
For enquiries regarding quotations, new business queries, pipeline updates, existing business queries and also commission and agency information call our Key Account Team on 0845 271 0600.
For Web Site Registration Enquiries, contact our web registration team on 0845 270 1020 from 9am to 5pm, Monday to Friday.
